FAQ

Q. What formats are available for videos?:
A. Mov (Quicktime) FLV (Flash) MP4 (Mpeg4) Ogv/Ogg and Webm (HTML5 Browser)

Q. What video sizes are available?:
A. 320 x 240, 640 x 480, 720P, 1080. Custom Sizes available also.

Q. How long does a video take to create?:
A. After the initial order, depending on the type of video (on average) anywhere from 2 hours to 2 days.

Q. Can you create a video using my graphics or logo?:
A. Yes, as long as the graphics are high-quality. Depending on the size of the video, it may be necessary to use graphics that are 640 x 480 or larger.

Q. Can I use my voice on the videos?:
A. Yes, please email me a .mp3 (some cases I will need a text file of the recording) and I will be happy to use your voiceover.

Q. Can you turn a new or an existing Powerpoint presentation into a video?:
A. Yes, however, there are some limitations. It needs to have high-quality graphics.

Q. What do you do besides videos and websites?
A. Social Media: Google Plus, Twitter, Facebook, and Linkedin setup and administration. Graphics, Woocommerce, Email setup and administration, Powerpoint creation, All Microsoft Office applications, Cloud-based applications, i.e., Adobe applications, Website C-Panel Administration.

Q. What are my options for the look or design of my website or mobile website?:
A. A good deal of the look of your website will have to do with the design or template you have selected:

  • Background colors and graphics (in most cases) can be customized.
  • Sliders and galleries can change the look of your site.
  • Widgets, Extensions, Plugins, and Components can add a different look as well as increased functionality to your website.

Q. How much time before my site is up?:
A. It depends on the answers to the questions below. The websites I design generally take anywhere from 1 month to 2 months to build. If there is minimum content, graphics, etc., it may take only a couple of weeks.

  • What do you want to do with your website, i.e., commerce, blog, social site, etc?
  • Do you have time constraints, what is a reasonable amount of time before your website needs to be up?

Q. Do you recommend a hosting company?:
A. I have a hosting company that I use and recommend that is reasonably priced and offers great technical support.

Q. Do I get a free domain email account?
A. Yes, you get unlimited email accounts for free as long as you are with the hosting company that provides them.

Q. Do I have to pay extra for a domain name?
A. No, the hosting company I use will register your domain name for free.

Q. How much do the upfront costs of a website cost?:
A. It depends on what kind of site you would like, whether it is a blog, e-commerce, ministry site, etc. For instance if it is an e-commerce site, then I do ask that the customer signs up for an e-commerce service if they want to include credit cards and other forms of payment other than PayPal. In addition, the cost for hosting and half of the quoted fee to start on the website.

Q. Once the site is completed, who maintains it?:
A. If it is a WordPress site you are welcome to maintain it, or I can do so. If it is a Joomla-based site, I usually maintain those sites for a minimal cost as those are more difficult to administer.

Have any other questions? Contact FWM.

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